What Customers Are Saying:


Mike
Easiest Way to Get Going with Virtual Pinball Setup was as easy as popping in the drive and letting the Arcade-One expert do his thing to get everything configured remotely (including some vertical arcade games!). This build included everything I needed, including tables I curated myself in the past but had trouble getting to work - all running smoothly, very well organized, with easy and fast transitions between tables & apps. It's been so much fun to revisit my favorite tables and also discover mind-blowing new PUP Packs that really show off my machine. Thank you Arcade-One!
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Lyon Colon
If your on fence about product, here is the review to help you decide... Arcade one system is so incredible, from the past to present from home system to current arcade games this is the absolutely your dream come true .From hours of fun and playing games like light gun games from Dave Buster's and driving games from boomers or great wolf arcade games.The owner of arcade system is one of most kindest person I've ever dealt with..from any business..I will always go out way to introduce people to this ..company..Carlos your the best ...love lyon
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Shanna
I purchased the Arcade-One hard drive for my Rec Room Masters cabinet. I was mainly looking for a product that contained lightgun games, video jukebox, and guitar hero. This drive was perfect! I had a few questions, and Carlos was quick to reply. I highly recommend Arcade-One!
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R DeBusk
Pinball drive is a dream! I got tired of trying to get individual PC tables working on my Legends Pinball machine and thankfully came across an ad for The Arcade One virtual pinball hard drive. I was skeptical it would all work as advertised, but Carlos got me up and running right after I installed the drive. He has been very helpful answering questions, plus releases fixes and updates to the community without fail. I've been playing my favorite childhood tables and smiling the whole time. My only regret is not ordering a drive sooner!
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Luis Almedina
BEST Retrogamming Front End ⭐ Customer Service: 5/5 – Outstanding support, dedicated to ensuring a great gaming experience. They genuinely care about their customers.
⭐ Product Support: 5/5 – Quick email responses, troubleshooting help via email and Facebook, plus an extensive YouTube library.
⭐ Assembly: 5/5 – Clear, detailed YouTube tutorials make setup easy.
⭐ Compatibility: 5/5 – Flawless integration with Rec Room Masters cabinets!
A top-tier front end for gaming enthusiasts!
⭐ Product Support: 5/5 – Quick email responses, troubleshooting help via email and Facebook, plus an extensive YouTube library.
⭐ Assembly: 5/5 – Clear, detailed YouTube tutorials make setup easy.
⭐ Compatibility: 5/5 – Flawless integration with Rec Room Masters cabinets!
A top-tier front end for gaming enthusiasts!
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Devin
Could not have asked for anything more I am absolutely blown away by this product! After creating my own arcade systems with a computer and RetroPie, and investing in a dedicated setup just for arcade gaming (not from arcade one), I can confidently say nothing compares to this experience. Initially, I was a bit skeptical about the promised free updates, but almost a year later, they’ve truly delivered on that promise!
What really sets this apart is the incredible support from Carlos — he’s been there for me every step of the way. I recently added a dedicated shooter computer to my setup, and just got a dedicated racing computer, and I couldn’t be happier! They are absolutely phenomenal!
Honestly, don’t waste your time looking at other companies because this one has everything you could possibly want. And if there’s something missing, you can bet it will be added soon enough! If you’re serious about arcade gaming, this is the only choice you need to make!
What really sets this apart is the incredible support from Carlos — he’s been there for me every step of the way. I recently added a dedicated shooter computer to my setup, and just got a dedicated racing computer, and I couldn’t be happier! They are absolutely phenomenal!
Honestly, don’t waste your time looking at other companies because this one has everything you could possibly want. And if there’s something missing, you can bet it will be added soon enough! If you’re serious about arcade gaming, this is the only choice you need to make!
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MarkusInCO
The Best, period. The Arcade One systems are the best, hands down. The customer service is unparalleled, no matter what the issue. I looked for years and ended up trying multiple systems, until I found this company. Now, my nostalgic dreams have finally come true.
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Damonmath
Best Arcade Experience!!! I build arcade machines for fun and the Arcade-One System is the best arcade experience hands down. I bought my first PC in 2017 and recently replaced it with the 20Tb Legion. The continued improvements and updates that Arcade-One provides keeps me coming back for more. If you’re excited by nostalgic classics or modern home console games, the Arcade-One System is unbeatable.
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Robb3102
Love it!! Love the virtual pinball hard drive! I highly recommend it! It was a very smooth process. Carlos went through the setup for me and then provided a walk through! Great communication throughout and honest. Didn’t pressure to upgrade even with my lower spec PC. I will buy from him again!
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Mike Cynewski
Worth every penny I purchased Carlos' pinball build for OTG play on my ALP, and I could not be happier. I've added a lot of great mods (deluxe backbox, haptics, 2K playfield, vinyl graphics, etc), but without question, the Arcade One pinball build has been the single best investment I've made in my cab. Carlos provides detailed, step-by-step setup videos, and as long as you take your time and follow the instructions for adding drivers and configuring your displays, you should be up and running with minimal difficulty. If you hit a snag or have questions, Carlos and the FB group are responsive, knowledgeable and incredibly helpful. I have a technical background, and I've been messing around with retro gaming and emulation for years, but I've always found video pinball to be a bit daunting, and the results never justified the amount of time & effort I was spending to set it up, add tables, download media and troubleshoot when things weren't working. With Carlos' build, playing pinball on my own cab is everything I'd always hoped it would be. I would recommend Arcade One to anyone, without hesitation.
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Dave Conley
...and this is why. I'm a 60 year old retired Navy Electronics Technician. I built my virtual cabinet with little issue. It's a sleek black cabinet with red trim and sound reactive pixel tape under and behind for effect. I decided not to install analog noise makers and instead invested in quality sound and bass. I installed the OS and began adding platforms. That's when it all fell apart. 20 years ago I would have reveled in the opportunity to dive deep into all of the setting interactions that need to be tweaked. Now I'm more interested in enjoying the end product. Something about turning 60.
So where does a person who already has a software ready virtual machine find answers? The Internet. That's when I came across Arcade One. I saw that they had pre-built computers, but I already have a system ready to run. Then I noticed that I could just get the pre-built SSD. Perfect! I ordered the drive and it arrived about 4 days later.
Once I got the drive installed and the windows activated, I contacted Arcade One and they did a remote login to my machine to setup all of the hardware. It took about 30 minutes. The next day I noticed that several of the decks were behaving strangely. I contacted Arcade One and they logged back in and resolved the problem.
My VP is 100% happy now and I can spend my time doing other things...like Playing. Thank You Arcade One. Excellent product and customer support.
So where does a person who already has a software ready virtual machine find answers? The Internet. That's when I came across Arcade One. I saw that they had pre-built computers, but I already have a system ready to run. Then I noticed that I could just get the pre-built SSD. Perfect! I ordered the drive and it arrived about 4 days later.
Once I got the drive installed and the windows activated, I contacted Arcade One and they did a remote login to my machine to setup all of the hardware. It took about 30 minutes. The next day I noticed that several of the decks were behaving strangely. I contacted Arcade One and they logged back in and resolved the problem.
My VP is 100% happy now and I can spend my time doing other things...like Playing. Thank You Arcade One. Excellent product and customer support.
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Tagma Fox
The premium plug and play solution This IS it! The Arcade One Full Gaming Build does it all. Follow a simple set of instructions and you are off to the races with a full system ready to provide you with hours and hours of entertainment.
Have a small issue? Carlos provides a series of toolkit options to fix common problems.
Struggling to figure out how to adjust certain settings or get that complicated light gun to work? Carlos has special files and programs to run and guides created to walk you through it step by step!
Have a biggerproblem? Don't worry! Carlos has got you covered with direct support to your machine.
All the games, with the proper settings preconfigured, and the customer support to back it up. Why bother going anywhere else!?
The Arcade One Full Gaming Build is the premium plug and play solution to arcade gaming at home.
Have a small issue? Carlos provides a series of toolkit options to fix common problems.
Struggling to figure out how to adjust certain settings or get that complicated light gun to work? Carlos has special files and programs to run and guides created to walk you through it step by step!
Have a biggerproblem? Don't worry! Carlos has got you covered with direct support to your machine.
All the games, with the proper settings preconfigured, and the customer support to back it up. Why bother going anywhere else!?
The Arcade One Full Gaming Build is the premium plug and play solution to arcade gaming at home.
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Mark S.
Incredible! I’m a new user and must say the system is just great! While this isn’t (nor is it made to seem like) you’re buying a PS5 with no tweaks needed, anything and everything needed for their systems to run smoothly and consistently includes detailed instructions via their website/youtube/facebook along with reliable and fast direct communication to support anything else. That’s honestly where the product really shines and stands out to me at the top; the support. I’ve been on their Facebook group for about a week and already have new/updated games, new controller support, and ongoing technical guidance. Any PC-based system can be a little delicate and there cannot be any other product better than what Arcade-One/Carlos provides for ongoing support and updates. I was apprehensive to pull the trigger on this type of system until I came across Arcade-One, and have absolutely no regrets. Carlos really cares about quality and a good/seamless user experience which is #1 at the end of the day.
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Sean
Excellent Company to do Business With, Highly Recommended I have owned a Arcade-One System for about 3 years. I purchased the 8TB Computer Build. It is currently running in a 32" "Pro" Xtension Arcade Cabinet with The X-Arcade Tankstick w/trackball.
I have had absolutely no issues with the system. Questions were quickly answered and the videos that are available are superb and very informative.
In the future I will be purchasing the 20TB PC for a second Xtension Arcade cabinet because of my great experience and I highly recommend Arcade-One. Thank you Carlos for delivering a high quality product and great support.
I have had absolutely no issues with the system. Questions were quickly answered and the videos that are available are superb and very informative.
In the future I will be purchasing the 20TB PC for a second Xtension Arcade cabinet because of my great experience and I highly recommend Arcade-One. Thank you Carlos for delivering a high quality product and great support.
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ChetC
Arcade-One Pinball PC Best decision I made was buying a ready to go PC from Carlos and Arcade-One to attach to my AtGames Legends HD pinball game. I thought about doing it myself, but decided the time and error would be too frustrating to just save some money. Carlos set up a PC for me to purchase then did the remote sign on and married it up to my pinball machine. I could see by watching him and working with him thru the process that I would have been an absolute miserable failure on my own. His PC and the system works great. Very happy with the purchase. More happy to work with Carlos who was very friendly and helpful even when we had to resolve some cable and hardware errors that were no fault of his!
I highly recommend Carlos and Arcade-One! DON'T do it yourself unless you are dedicated and patient and have more than average skills!!!
Chet C.
I highly recommend Carlos and Arcade-One! DON'T do it yourself unless you are dedicated and patient and have more than average skills!!!
Chet C.
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Mark S
20tb System is Awesome ! Got the 20tb system and it's fantastic. I did a lot of research when looking for a plug and play setup and this one was it. Another great thing about Arcade-One is the support. I'm not really knowledgeable when it comes to the PC side of things. Between the Arcade-One YouTube videos and the Private Face Book group for customers it was a no brainer for me.
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Nick G
Best Arcade build I purchased a custom PC from I purchased a custom PC From Arcade One. The owner Carlos is a great guy. The support is superior to any I have ever dealt with. Carlos will help you with anything. The collection is incredible. I plan on buying all of my arcade equipment here in the future.
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Robitat
Great system and great customer service! The system arrived quickly and I was able to get it up and running in no time.
There’s a lot of YouTube videos created by Arcade One that helped me with a lot of my questions. If I can’t find anything there, Carlos has been very helpful and responds very quickly to questions!
There’s a lot of YouTube videos created by Arcade One that helped me with a lot of my questions. If I can’t find anything there, Carlos has been very helpful and responds very quickly to questions!
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Daniel McCue
Virtual pinball and MAME I have a 2TB, 8TB and a virtual pinball build from Arcade-one. Carlos is amazing. The builds are amazing and Carlos and the community are the best. I would recommend to anyone. I can’t say enough good things about the systems and his customer service.
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LEI
some specific virtual pinball tables' backglass will not change I installed the pinball drive, the system is working well. Only problem is some specific virtual pinball tables' backglass will not change if you enter then exit table and switch to the next table. I attached the pics about the table
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John C
Absolutely Fabulous System Look No Where Else! I spent hours searching. Once I found Arcade-One and read the reviews, I ordered mine. I couldn’t be happier!! Carlos is a real Guru who stands behind his machines and that’s priceless. Searching for the best all in One You have found it right here at Arcade-One. Trust what I say you can't go wrong
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Brad Savage
All in one software The software is almost Like plug and and play with few steps to follow. The 8tb has an enormous amount of games. I am using the software with the rec room maters controller deck made it even easier to setup. There are allot of faq videos that walked me through some of the setup. I highly recommend the software
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Bill
Outstanding/Amazing product Excellent stable hard-drive (pinball tables), Professional installation, Great customer service, and an overall satisfying experience. I would highly recommend purchasing from this company. My interaction with the owner Carlos was extremely positive. Well done Carlos!!!!!
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Artur Hovsepian
20 TB hard drive - Great experience The drive arrived in a timely manner and I was able to install it in my gaming rig. I had some issues getting it recognize but Carlos was very responsive through emails and suggested a power cable adapter from amazon and it did the trick. He was also kind enough to make some suggestions for a light gun set and I couldn't be happier. Going to order the set soon and get some retro gaming out of my system!
If you don't to deal with all the fuss and research everything about creating your system... This is your stop. Everything just works.
If you don't to deal with all the fuss and research everything about creating your system... This is your stop. Everything just works.
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Mike M
Thoroughly Impressed with Arcade-One’s 8TB Hyperspin System Purchasing the 8TB Hyperspin system from Arcade-One was an absolute game-changer for me. Not only did it arrive faster than I anticipated, but the quality of the product itself was top-notch. It was refreshing to see that there was no unnecessary bloatware or unorganized garbage cluttering the system - just pure, unadulterated gaming goodness.
What impressed me further was the attention to detail Carlos has put into maintaining the system’s relevance through regular updates.
Moreover, his tutorial and guide videos are in a league of their own. They manage to break down the vast capabilities of the system into easily understandable segments, making the entire experience user-friendly and accessible. This level of support is invaluable, especially when navigating through such an extensive library of games.
It’s a perfect blend of nostalgia and modern convenience, offering endless hours of entertainment without any of the typical headaches associated with pre-loaded gaming systems.
It’s been an absolute joy to relive some of my favorite arcade memories. I couldn’t be happier with my purchase and the service provided by Arcade-One.
What impressed me further was the attention to detail Carlos has put into maintaining the system’s relevance through regular updates.
Moreover, his tutorial and guide videos are in a league of their own. They manage to break down the vast capabilities of the system into easily understandable segments, making the entire experience user-friendly and accessible. This level of support is invaluable, especially when navigating through such an extensive library of games.
It’s a perfect blend of nostalgia and modern convenience, offering endless hours of entertainment without any of the typical headaches associated with pre-loaded gaming systems.
It’s been an absolute joy to relive some of my favorite arcade memories. I couldn’t be happier with my purchase and the service provided by Arcade-One.
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Mitch
I’m a Believer! Totally Awesome. I did an extensive amount of research before buying the 20 TB Custom system. Like many, I read all the reviews of Arcade One, and I happy to say that everything is true! Carlos is the ultimate professional, and super patient, answering all of my questions. He worked with me to put together a system that gave me the performance I wanted and hit the budget I needed. He takes pride in his work and it really shows. I highly recommend Arcade One. I’m a very satisfied customer and totally recommend. Thanks Carlos!
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Drew
Absolutely blew me away After meticulously doing research on this system, I pulled the trigger. Carlos was prompt in responding to me. His vast library of videos on troubleshooting has also assisted me on keeping my system up to date and troubleshooting with any quirks that might pop up. It plays great, my family loves it and I cannot wait to have my friends try it. If you're on the fence about buying one, I highly recommend it. It's the most comprehensive way to game that I've ever dreamed of.
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